Shipping policy
🚚 Shipping Policy | THREADARN
At THREADARN, every product is made just for you—crafted with care, quality, and creativity. We partner with trusted production facilities around the world to ensure smooth delivery, reliable service, and beautiful craftsmanship in every order.
🛠️ Order Processing
All of our products are made to order:
⏳ Production Time: Typically 2–5 business days before shipment.
📦 Made Fresh: Every item is crafted after your order to reduce waste and ensure quality.
✉️ Shipping Confirmation: You’ll receive a tracking number once your order has been dispatched.
📌 Please note: Tracking information may take up to 48–72 hours to update after your order has been shipped.
🌍 Estimated Delivery Times
| Region | Shipping Time (after production) |
|---|---|
| 🇺🇸 United States | 4–9 business days |
| 🇨🇦 Canada | 5–10 business days |
| 🇬🇧 United Kingdom | 3–8 business days |
| 🇪🇺 Europe | 4–10 business days |
| 🇦🇺 Australia/NZ | 5–12 business days |
| 🌐 Rest of World | 7–20 business days |
⚠️ Note: These estimates do not include the initial 2–5 days of production. Delivery times can vary depending on location, season, and local postal services.
💳 Shipping Rates
Shipping costs are calculated at checkout based on the item, destination, and quantity.
Occasionally, we run free shipping promos — keep an eye out for special offers! 🎉
📦 Multiple Shipments
Your order may arrive in multiple packages if items are fulfilled from different production partners. This helps ensure faster delivery times.
⏱️ Delays & Customs
While we aim to meet our estimated delivery timelines, delays may occur due to:
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🎄 Peak holiday seasons
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🛃 Customs processing (for international orders)
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🌧️ Weather disruptions or postal delays
📌 International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in your order total.
If your order hasn’t arrived within 20 business days of shipment, please contact us at help.threadarn@gmail.com.
🏠 Wrong Address Disclaimer
Customers are responsible for providing the correct shipping address. Please double-check your details before checkout. Unfortunately, we cannot refund or replace items delivered to an incorrect address.
💬 Need Help?
We’re always here for you 💙 For questions about your order or shipping, reach out to our support team at:
📧 help.threadarn@gmail.com